Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us and data generated automatically when you use our services:

• Account Data: When you register, we collect your email address, username, date of birth, gender, and password.
• Profile Data: Information you choose to add to your public profile, such as photos, location, physical attributes, religious background, and bio descriptions.
• Communications: Messages you send or receive through our internal messaging system.
• Technical & Diagnostic Data: When you access our website, our servers automatically log technical information, including your IP address, browser type and version, device model, operating system, requested URLs, timestamp, and approximate geographical location (such as city, state/province, and country derived from your IP address).

2. How We Use Your Information

Your personal information is used exclusively to provide, protect, and improve our matrimonial service:

• To create and manage your account and profile.
• To facilitate matching, search, and communication between you and other members.
• To moderate content and ensure the safety, security, and integrity of our community.
• To maintain system reliability, troubleshoot runtime errors, enforce rate limiting, and protect our platform and users against fraud, malicious bots, and brute-force attacks (under our legitimate interests per GDPR Art. 6(1)(f)).
• To send you important service-related notifications and account updates.
• To analyze website usage and improve our user experience.

We do not sell, barter, or rent your personal information to third parties.

3. Third-Party Services, Hosting & Diagnostics

To provide a reliable and secure service, we utilize trusted cloud infrastructure:

• Microsoft Azure App Service & Storage: Our website and media assets are securely hosted on Microsoft Azure, which adheres to rigorous international security and data protection standards (ISO 27001, SOC 2, and GDPR compliance).
• Application Telemetry (Azure Application Insights): We utilize Microsoft Azure Application Insights to monitor application health, detect performance bottlenecks, and log operational error diagnostics (including client IP addresses, technical browser metadata, and derived geolocation). This data is processed strictly for diagnostic, platform security, and fraud-mitigation purposes under our legitimate business interests. Server telemetry logs are maintained on a rolling retention schedule (30 to 90 days) and are strictly protected with role-based access control.
• Google Analytics: We may use Google Analytics to aggregate non-personally identifiable traffic statistics to understand visitor engagement. You can opt out at any time using the Google Analytics Opt-out Browser Add-on.

4. Cookies and Tracking Technologies

We use cookies (small text files stored on your device) to maintain your session (keeping you logged in), remember your preferences, and track aggregate site usage. You can instruct your browser to refuse all cookies, but doing so may prevent you from using some features of our service (such as logging into your account).

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal data, including HTTPS/SSL encryption for data transmission and secure password hashing. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights (GDPR & CCPA Compliance)

Depending on your location, you may have specific rights regarding your personal data under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), or similar laws:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can correct or update inaccurate profile information directly through your dashboard.
• Right to Erasure (Right to be Forgotten): You can delete your account and associated personal data permanently at any time from your account settings.
• Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format.
• Right to Opt-Out: You can opt-out of non-essential cookies and promotional communications.

To exercise any of these rights, please contact us at the email provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date at the top. We advise you to review this policy periodically for any changes.